RETURN POLICY

  • Return Window:

    • In-Store Purchases: Typically, returns are accepted within 30 days from the date of purchase.
    • Online Purchases: Generally, returns are accepted within 30 days from the date of delivery.
  • Condition of Products:

    • Unopened and Unused: Products must be in their original, unopened condition for a full refund.
    • Opened Products: Returns for opened products may be accepted if the product is defective or there is an issue. Always check their specific policy for opened items.
  • Proof of Purchase:

    • Receipt: A receipt or proof of purchase is usually required for all returns.
  • Refund Method:

    • Original Payment Method: Refunds are typically issued to the original payment method used for the purchase.
    • Store Credit: In some cases, store credit might be offered instead of a refund.
  • Shipping Costs:

    • Return Shipping: If returning an item purchased online, you may be responsible for the return shipping costs unless the product is defective or the return is due to an error on their part.
  • Exchanges:

    • Same Process: Exchanges often follow a similar process to returns. Check if the store has specific guidelines for exchanges.
  • Defective or Incorrect Items:

    • Contact Customer Service: If the product is defective or incorrect, reach out to customer service for assistance with returns or exchanges.
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