RETURN POLICY
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Return Window:
- In-Store Purchases: Typically, returns are accepted within 30 days from the date of purchase.
- Online Purchases: Generally, returns are accepted within 30 days from the date of delivery.
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Condition of Products:
- Unopened and Unused: Products must be in their original, unopened condition for a full refund.
- Opened Products: Returns for opened products may be accepted if the product is defective or there is an issue. Always check their specific policy for opened items.
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Proof of Purchase:
- Receipt: A receipt or proof of purchase is usually required for all returns.
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Refund Method:
- Original Payment Method: Refunds are typically issued to the original payment method used for the purchase.
- Store Credit: In some cases, store credit might be offered instead of a refund.
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Shipping Costs:
- Return Shipping: If returning an item purchased online, you may be responsible for the return shipping costs unless the product is defective or the return is due to an error on their part.
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Exchanges:
- Same Process: Exchanges often follow a similar process to returns. Check if the store has specific guidelines for exchanges.
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Defective or Incorrect Items:
- Contact Customer Service: If the product is defective or incorrect, reach out to customer service for assistance with returns or exchanges.